Black and Ivory Pinwheel Necklace

Ready to ship in 1-2 business days

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Shipping Policy

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Shipping is limited to USA and Canada only. All items from this store are made in Canada and ship from British Columbia, Canada. The majority of my items are shipping in boxes to ensure they are not damaged in transit. Loose Beads will be packaged and shipped in a bubble mailer.

… within Canada

Regular Parcel™
, Delivery confirmation - $15 CAD
~2 – 9 business days

for expedited shipping please contact me before checking out

… to the USA

Regular Parcel™, Delivery confirmation - $15 CAD *
~2 - 9 business days
for expedited shipping please contact me before checking out

* orders shipped to the USA will be shipped DDP (Delivered Duty Paid).

If you have any questions related to the given shipping rates, please contact me.  If you are having a problem checking out, please contact me.

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** Shipping Restrictions – USA Orders

Some products in my shop are currently unavailable for shipment to the United States due to tariffs and import regulations that may apply to specific product categories.

Items affected by these restrictions are clearly marked as such in the product description and will not be available for purchase or shipment to U.S. addresses at checkout.

I apologize for any inconvenience and appreciate your understanding while I navigate these international shipping requirements.

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Refund Policy

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Return & Refund Policy

Last updated: May 2026

I Stand Behind My Work
Every bead I make is properly annealed in a digitally controlled kiln and visually inspected before it leaves my bench. I take pride in every piece and I want you to love what you receive.

Broken Beads
Although it doesn't happen often, sometimes a bead breaks without any abuse. If this happens I'll gladly replace it.

If the broken bead is part of a piece of jewelry you purchased from me, return the entire piece and I'll reset it
If the broken bead is part of a piece made by someone else, return the bead only
If I can't duplicate the broken bead exactly I'll replace it with something as similar as possible

To start a broken bead return email me first and I'll send you return instructions.

In-Stock Item Returns
If an in-stock purchase doesn't meet your expectations you may return it within 14 days of delivery.

Email me first to initiate your return
Item must be returned in its original packaging in perfect unworn condition
Return shipping is at your expense
Once I receive and inspect the item, your refund or credit will be processed

Your options:
Refund to your original payment method — a 5% restocking fee applies to cover transaction costs. Original shipping is not refunded.

Store credit — full purchase price minus original shipping, no restocking fee. Store credit never expires.

Custom Orders
All custom orders are non-refundable. Before your order ships I'll send you a photo for approval. Once you've approved it and it ships the sale is final.

If your custom piece doesn't fit as expected I'm happy to alter it where possible:

Return shipping to me is at your expense
Shipping back to you is on me

Damaged Items
If your order arrives damaged I will replace it or refund your purchase in full. No questions asked. Please email me with a photo of the damage within 3 days of delivery.

Sale Items
Sale items are final sale and cannot be returned or exchanged.

I truly want you to love every piece from Molten Glass Creations. If something isn't right please reach out. I'm always happy to make it right wherever I can.