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Sell alongside Canada’s most thoughtful makers.
Crafted Canadian helps you reach new customers, showcase your craftsmanship, and grow your business on a platform designed specifically for Canadian brands.
Reach a Broader Audience
User-Friendly Platform
Showcase Your Craftsmanship
Grow Your Business
Dedicated Customer Support
Save on Shipping
Our Exclusive Plans
Admin Fee at 10%
before Taxes & Shipping Charges
No minimum purchase required
Unlimited product listings
Join for Unlimited Time
Can Cancel Membership at Anytime
Featured in our Marketing Spotlight
( social media, newsletters, featured placements)
Admin Fee at 5%
before Taxes & Shipping Charges
Minimum Purchase $250
Unlimited product listings
Join for Unlimited Time
Can Cancel Membership at Anytime
Featured in our Marketing Spotlight
( social media, newsletters, featured placements)
FAQs
How can I become a seller on Crafted Canadian?
To start selling on Crafted Canadian, click on the “Seller Registration” link located in the footer of the homepage. Proceed to create an account, fill out your seller profile, and register your store. Then, follow the instructions to set up your store, including store profile, shipping and payment details and uploading your products.
What types of products can I sell on the marketplace?
As a Canadian Business, you have the opportunity to showcase your creativity by selling a diverse range of products on the marketplace. From handmade crafts, art, fashion, and food to unique items customized or personalized in Canada, we welcome it all. However, please note that the sale of alcohol, tobacco, and cannabis products is not allowed on Crafted Canadian Inc.
What are the fees for sellers?
Retailer: 10% admin fee of total order before taxes and shipping
Wholesaler: 5% admin fee total order before taxes and shipping
How are payments processed for sales?
Please note that administration fees are applied only to the product total; shipping charges and taxes are passed through in full to the vendor without deductions.
How can I set up my shipping policies?
Can I offer promotions or discounts on my products?
Sellers are able to create promotions and provide discounts on their products through the store coupons feature available to them.
How do I handle customer inquiries and support?
To effectively address customer inquiries and provide support, sellers have the option to utilize the messaging system found on the product page. It is essential to respond promptly and courteously in order to cultivate strong and positive relationships with customers.
Is there a limit to the number of products I can list?
There is no specific cap on the number of products you can showcase. It is advised to prioritize quality over quantity for a more attractive storefront.
Can I track my sales and performance on the platform?
It is possible to monitor and analyze your sales and performance on the platform through your seller dashboard, which offers comprehensive data on your sales, customer interactions and overall performance.
What happens if a customer wants to return a product?
In the event that a customer wishes to return a product, it is important to note that each seller has their own specific return and exchange policies. To ensure clarity and transparency, it is recommended to clearly communicate these policies on your store and product pages. Additionally, it is crucial to be responsive and address any customer inquiries or concerns regarding returns in a timely manner.
Can I connect or transfer my products from another platform to Crafted Canadian?
It is not possible to directly connect or transfer products from another platform to Crafted Canadian. However, sellers can upload their products using a CSV file. After uploading, the products will be in Draft Mode for you to edit and review before publishing.
How can I update my seller information?
To modify your seller details, such as your profile and product listings, you can make changes via your seller dashboard.
Are there additional marketing opportunities for sellers?
Sellers can explore additional marketing opportunities with us, such as featured product placements, promotional campaigns, social media advertising , participation in marketplace-wide events and featured seasons.
Can I run my own adverts on the platform?
If you are a seller looking to advertise on our platform for a specific period, please reach out to us at support@CraftedCanadian.ca to discuss running your own advertisement on the home page.
Are there any specifications or limitation on the product photos uploaded?
– Photo size needs to be less or equal to 1MB.
– It is encouraged to have good quality photo and it is recommended to avoid white backgrounds for clarity
